新的iTunes Connect屏幕截图过程-上传主设备屏幕截图时出现问题

Question

Just wondering if anyone else is having this issue. I'm unable to drag and drop screenshots (which as 100% the right size) into the new iTunes Connect media uploaded - whether it's on the main app page or in the Media Manager.

It just says that it's already using the 5.5-inch shots (of which there are none) and won't give me the ability to upload.

Interestingly, if I uncheck one of the smaller sizes I can drag screenshots to those just fine.

Screenshot of the issue:-

Answer 1

When I update the version of my App, also encountered the same situation. After trying various methods, the solution is found.

1. upload a screenshot of the non-primary language,
2. change the primary language,
3. modify the non-primary language screenshot,
4. change back the primary language.

Yeah Succeed!!!

Answer 2

There seems to be a bug in iTunes Connect that causes the 5.5 inch iPhone (and 12.9 inch iPad) screenshot upload to act identically to the smaller sizes in that it's disabled unless you choose to use a separate screenshot for that size. Except that the checkbox that allows you to do that is hidden in the largest device size in the group (iPhone/iPad). The bug seems to affect some combinations of localizations.

Right now you can play around with the languages as suggested in Bo Lin's answer, file a bug report to Apple , try to enable the screenshot upload if you're skilled at Angular.js (and I'm not sure if it's actually even possible), or just wait.

Answer 3

You only have to upload 5.5 screen sizes and 12.9 sizes screen shots

(Portrait)

5.5 screenshot size : 1242 × 2208

12.9 screenshot size : 2048 × 2732