[英]How to avoid There Was a Problem Reaching This App Error When Launching Pinned App from Teams Desktop Client
Starting ~2 weeks ago (around Sep 14th, 2021) many of our customers have started to report problems launching any PINNED apps from their desktop teams client.从大约 2 周前(2021 年 9 月 14 日左右)开始,我们的许多客户开始报告从他们的桌面团队客户端启动任何 PINNED 应用程序时出现问题。 Web chat Teams client can launch pinned Apps fine. Web 聊天 Teams 客户端可以很好地启动固定的应用程序。 Apps are pinned as part of a set up policy in Teams Admin Portal, in this case a Global Set up Policy.应用固定为 Teams 管理门户中设置策略的一部分,在本例中为全局设置策略。
Jira App is shown below as an example but it is happening for all pinned aps, at least ones with a chat tab (bot).下面以 Jira App 为例,但所有固定的应用程序都会发生这种情况,至少是带有聊天选项卡(机器人)的应用程序。
If you click on the... below the app list on the left navigation rail and launch the app in that manner the error goes away.如果您单击左侧导航栏上应用列表下方的... 并以这种方式启动应用,错误就会消失。
The error does not prevent messaging to and from the app, just that it stop the users since they believe there is a problem.该错误不会阻止与应用程序之间的消息传递,只是它阻止了用户,因为他们认为存在问题。 Clicking on retry does not do anything.单击重试不会执行任何操作。
Are there any recent changes to Manifest files that may need to be addressed to avoid this pop over error?清单文件最近是否有任何更改可能需要解决以避免此弹出错误?
Previous articles from Feb had recommended disabling Loading Indicator in Manifest files. 2 月的前一篇文章建议禁用清单文件中的加载指示器。 That does not seem to have any impact on this situation.这似乎对这种情况没有任何影响。
This issue is being tracked on github. Please visit this for updates on Problem reaching the app issue.此问题正在 github 上进行跟踪。请访问此以获取有关到达应用程序问题的问题的更新。
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