CCAvenue Transaction Error. Error Code: -1, Error Description: Null Pointer Exception

Question

I have integrated CCAvenue to my website done in php Yii framework .The transaction works perfectly in 95% cases but sometimes I'm getting an error like this.I have searched in google and ccavenue docs, but didn't find any clue.Please help me.

Error Code: -1
Error Description:Null+Pointer+Exception%21%21%21

Answer 1

Well am not so well versed with the scripting errors but I encountered this issue while making payment on one of the portals. Here is my observations on it.

While attempting to make payment using 'Master card', the error was frequent.

I tried adjusting the strings (like commas, space etc) in all the information I had filled but to no avail.

Hence I changed the credit card from Master card to VISA card and this change of card led to successful processing.

I wonder if this is in any relevance, with your query. But I assure you the error is same as yours.

Answer 2

I have confirmed that it's the problem with CCAvenue. There is nothing to do in our end.