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heroku deploy doesn't work

i am deploying my rails app to heroku. after openning my heroku account i tried to and downloading the tool belt login to heroku .

  heroku login

Enter your Heroku credentials.
Email: my email
Password (typing will be hidden):
!    Unable to connect to Heroku API, please check internet connectivity and 
try again.

i saw some answers that talked about the remote option so i did that:

 heroku git:remote -a my-app-name

and i got the same response

any idea why and how to fix???

Make sure your password is correct. Try changing the password in your dashboard and try again.

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