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No Connection to FI-LAB VM (even unable to ping)

As the title says i am trying to test out the FI-LAB. For that purpose i already created a VM following a tutorial from a FI-WARE Webinar.

I associated a floating IP to the VM, created a KeyPair for it (and assigned it of course) and opened Port 22 with a Security Group for this VM.

However I can not connect it with VM display on the Lab-Site (nothing ever happens and even if i am lucky enough to get a Window for it, it stays grey).

After reading on stackoverflow and some googlesearches i set up a new KeyPair for that VM, downloaded the keyfile, transformed it to a .ppk with puttygen and tried connecting to the VM with Putty. However I get a 'Connection refused' error when trying to connect via Putty.

Guessing this might be caused by my companies proxy (maybe blocking the application when connecting to the internet), i tried to ping the VM via command-line.

I tried both the floating and the initial IP of that VM in my command-line and both ran out with a time-out.

So my question: Am i missing something? Did someone else have this problem and might have a solution?

PS I created multiple VMs (sometimes from Images, sometimes blank new ones) and neither did work.

Thanks in advance

EDIT: I just tried to ping the lab.fi-ware.org site and the cloud.lab.fi-ware.org site...both pings timed out but i can open it in all my web browsers...maybe this might help someone understand the problem

EDIT 2: I now tried it with my phone...i can ping the lab-server from my phone but i still can not ping the floating ip of my VM on any device

EDIT 3: It is fixed...it was caused by a security rule our company recently setup...no problems with FI-WARE :)

I had similar problems accessing FI-WARE Lab VM because I didn't do a creation of VM and all the preparatory actions in right order - so the security rule (ie opening port 22) wasn't acknowledged by VM until I restarted the instance.

For the matter of when the restart is needed after adding security rule see This question .

But as far as this could be a proxy issue, I'm afraid there is not much you can do without asking your admin for help. Small chances, but you can try different ports, like mentioned in This question's accepted answer .

But, I hope that it was just a FI-WARE temporary bug, and that you are in :).

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