554 SMTP Mail Error Django

Question

I've recently set up a Django 1.7.3 website on my Ubuntu 12.04 server using Apache and mod_wsgi. Everythink works fine except the mail sending. I don't understand why this does not work since I've been using the same configuration (port, host etc.) on a previous PHP website and that worked. So it must be something coming from Python. The code and email sending also worked locally.

In my settings.py file I have written my SMTP Hosting configuration :

EMAIL_HOST = 'SSL0.OVH.NET'
EMAIL_PORT = 587
EMAIL_HOST_USER = 'contact@mywebsite.com'
EMAIL_HOST_PASSWORD = 'mypassword'

And here is my Contact function :

def contact(request):
    if request.method == 'POST':  
        form = ContactForm(request.POST) 
        if form.is_valid(): 
            subject = form.cleaned_data['subject']
            message = form.cleaned_data['message']
            sender = form.cleaned_data['sender']
            recipients = ['contact@mywebsite.com']
            try:
                send_mail(subject,message,sender, recipients)
                return redirect('myapp:index')
            except BadHeaderError:
                return HttpResponse('Invalid header found.')
    else: 
        form = ContactForm()
    return render(request, 'myapp/form.html', {'form': form})  

( I get the same error with send_mail('hello','a simple text message', 'me@gmail.com', ['contact@mywebsite.com']) )

My error message:

SMTPDataError at /contact/
    (554, b'mail server permanently rejected message (#5.3.0)')
    Request Method: POST
    Request URL: http://mywebsite.com/contact/
    Django Version: 1.7
    Exception Type: SMTPDataError
    Exception Value: (554, b'mail server permanently rejected message (#5.3.0)')
    Exception Location: /usr/lib/python3.2/smtplib.py in sendmail, line 761
    Python Executable: /usr/bin/python
    Python Version:3.2.3
    Python Path:
    ['/opt/.virtualenvs/my_env/lib/python3.2/site-packages/distribute-0.6.24-py3.2.egg',
     '/opt/.virtualenvs/my_env/lib/python3.2/site-packages/pip-1.1-py3.2.egg',
     '/var/www/mywebsite',
     '/opt/.virtualenvs/my_env/lib/python3.2/site-packages',
     '/usr/lib/python3.2',
     '/usr/lib/python3.2/plat-linux2',
     '/usr/lib/python3.2/lib-dynload',
     '/usr/local/lib/python3.2/dist-packages',
     '/usr/lib/python3/dist-packages']

Thanks a lot for the help !

UPDATE I've got successful results using gmail as a smtp server, so the problem is coming from OVH ? (but it is strange because with the same settings for the same OVH mail account, I have no problem with the PHP website on the same server). I've contacted them and will keep you updated.

Answer 1

Hey I was just google with some part of your error and got this please check out:

http://www.marshu.com/design-computer-tips-tricks-fixes-reason-554-mail-server-permanently-rejected-message-email-returned.php

and also check this:

https://productforums.google.com/forum/#!topic/gmail/hM8C1wJXGCo

maybe this helps you.

Answer 2

I recommend checking your hosts configuration for SMTP to ensure it isn't rejecting emails sent without a sender's address. If it is, you'll need to specify the sender in your settings.py or your function.