iOS (9.0.2) app rejected saying “On launch the app displays a black screen with no further user functionality.”

Question

Apple rejected my app saying On launch the app displays a black screen with no further user functionality.

Following was the message in the resolution centre:

From Apple

2.2 Details

We discovered one or more bugs in your app when reviewed on iPad running iOS 9.0.2 on both Wi-Fi and cellular networks.

On launch the app displays a black screen with no further user functionality.

Next Steps

Please run your app on a device to identify the issue(s), then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in the Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue(s). For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue(s).

Resources

If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.

If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide: - complete details of your rejection issue(s) - screenshots - steps to reproduce the issue(s) - symbolicated crash logs - if your issue results in a crash log

I archived the same build for Ad Hoc distribution environment and installed on the iPhone as well as on the iPad through iTunes and I did not encounter any black screen. I was able to use my app.

My app is universal with one storyboard.

What could be the reason for the black scree that apple discovered?

What should I do to fix it?

Answer 1

Make sure your app lunch screen will open all device before you submit app in all dimensions landscape and portrait . check all iPhonea devices including small screen devices