Google Play Developer Console - An unexpected error occurred. Please try again later

Question

I'm trying to reply to users who have just provided ratings, however, from past 2 weeks I'm facing this error and I'm unable to successfully open the link.

Are you facing this error or I'm the only one that is targeted by Google?

Help me to provide users the required support!

Answer 1

2020 年 7 月之后，谷歌更新了播放控制台并重定向到此 url如果您没有自动重定向到上述链接，请手动打开此链接。

Answer 2

确保您在浏览器中只启动了一个 google 帐户

Answer 3

Google Developers Testing New Play Console In Beta Version

Visit https://play.google.com/console/developers

Then sign in From Your Account Use The New Play Console :)

Answer 4

I encountered this error.

An unexpected error has occurred. Please try again later. (7)

The message here is obviously unhelpful. I contacted Google Play support about it and this is their response:

Due to some updates, only authorized users with the access of " Edit store listing, pricing & distribution " are able to edit content ratings page.

If you are the account owner, you can grant user permissions either at the account level or at the individual app level. To add a user at the app level, please follow these steps:
1. Sign in to your Play Console.
2. On the left menu, click Settings > Developer account > Users & permissions .
2.a. To add a new user, click “Invite new user” and type in the user's email address.
2.b. To update permissions for an existing user, click the gear icon on the right and select "Change permissions."
3. Don't choose a predefined role from the "Role" drop-down.
4. Instead, add your app to the per-app permissions table with the "Add an App" drop-down.
5. Check the boxes in the appropriate column to add user permissions to specific apps.
5.a. For full functionality, some permissions need to be set to "Global." For more information, review the permission definitions table.
6. Click Send Invitation.

TL;DR: You need Edit store listing, pricing & distribution permissions on the app.

Answer 5

For me I had to go to the console -> Store Presence -> Pricing & Distribution -> Click on Country -> REFRESH EXCHANGE RATES -> Save. Than Complete the Content rating and it is now saved.

Answer 6

From July, 2020

Try the new link for Google Play Console

https://play.google.com/console

Answer 7

This was happening for me due to using another google account on chrome than the default. Using an incognito browser fixed the issue for me.

Answer 8

I logged in using InCognito mode and it worked