Bluemix - IBM Containers problems for US South?

Question

Anybody having problems with IBM Containers on US South in Bluemix?

Containers report Data currently available on the dashboard and if I try to list or start a container I get this error:

Catalog Error
×
BXNUI0513E: The attempt to retrieve containers failed because a problem occurred 
contacting IBM Containers. Try again later. If the problem continues, go to 
Support. For other help options, see the Bluemix Docs.

If I switch to the UK site, I can create and use containers.

I've just recently tried out a Docker container with a sshd and it was running fine for 5-6 hours. However, then it seemed like part of the Container service in Bluemix broke and I've not been able to access it for the past 24 hours.

Regards. Mikael

Answer 1

For trial accounts you can create containers only in one space and this error sometimes occurs when the user tries to create a container in another region. Unfortunately since you're using 'pay as you go' in this in case you have to open a support request using one of the following methods in order to engage IBM Containers team to investigate your issue:

• Use the Support Widget. It is available from the user avatar in the upper right corner of the main Bluemix UI. After opening the support widget panel, select Get Help > Get In Touch , select the type of assistance you need, and then fill out the support form.
• Use the Support Site 'Get Help' form. This form is available on a separate site that is made available for ticket submission when you cannot log into Bluemix and access the Support Widget. Go to http://ibm.biz/bluemixsupport and fill in the support request form.

EDIT: I saw that you opened a Support ticket and the issue was fixed. It was an issue related to your specific organization.

Answer 2

Just a small note. Hopefully Containers in Dallas are now working well again. In addition, I wanted to note that we strongly discourage the use of sshd in containers for security reasons. The good news is shell access is at your fingertips via the cf ic exec <contianer id> /bin/bash command. (your container may need just bash or /bin/sh YMMV)