Get SSL/TLS certificate on Amazon EC2 server

Question

I tried following these official instructions for getting SSL on my EC2 instance. For step two, I used the following information:

Country Name:   US    
State or Province Name: Indiana
Locality Name:  Indianapolis
Common Name:    mikewarren.me
Email Address:  admin@mikewarren.me

mikewarren.me was obtained via Google Domains, and maps straight to my EC2 public IP address. The e-mail address maps to my personal e-mail.

I am following the rest of the instructions, submitting CSR.pem to StartCom for the certificate, and installing the certs they give me. However, when I test it through SSL Labs , it comes up not trusted, as somehow, common name is the e-mail address I entered.

I tried contacting Amazon Web Services about this, but they're too busy to try to fix this.

What should I do here, so that my server uses SSL/TLS?

Answer 1

There is nothing AWS would be able to help you with here, so no reason trying to open a ticket with them. If you want to open a ticket with someone it should be StartCom.

I looked at the certificate on your site and it appears that either you didn't enter the value you think you did in the Common Name field, or StartCom somehow mangled the certificate they issued to you. At this point I would revoke the certificate and try going through the process of creating a new one.

See @Michael-sqlbot's comment. You didn't install the correct cert on your server.