Get SMS log and insert into database Twilio account

Question

I am trying to store incoming sms log in Twilio. I have also checked APIs given https://support.twilio.com/hc/en-us/articles/223183588-Exporting-SMS-and-Call-Logs in this page but it is downloading csv file and also data is encrypted(non readable).

This is response in csv file "畯摮愭楰⴬⸰㄰唬䑓㜊", in both case using API and using admin dashboard.

I am not understanding the reason.

Please suggest.

Answer 1

I checked this api with my twilio account.

This is not the problem of api that is given by twilio, you need to check the encoding of excel or libra office(in case you are using ubuntu).

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Here is a screenshot of contents of the file I received when clicking the [Export to CSV] button viewed in Notepad++ :

Answer 2

This was problem of encoding in my Libra office only, It is working fine after changing that. Thanks all for your help.