Is it possible to use facebook chatbot alongside with the normal messaging option on same facebook page?

Question

Is it possible to use facebook chatbot & normal(direct) messaging option in the same facebook page? That is, if i am available online, then can i directly reply to the user instead of chatbot. If i'm logged out, then bot must reply. Or is there an option to select by the user to message directly to me or chat with the bot?

Answer 1

Facebook is working on their "Handover" protocol and its currently in beta phase. Handover protocol will allow switching between bot and user messaging on same channel (chat).

More information in official documentation here .

Answer 2

不，您可以将聊天机器人与一个操作按钮（例如，与我们联系或给我们发送电子邮件）一起使用，您不能选择两种类型的聊天，无论是选择普通聊天还是聊天机器人。