Cannot install plugin in Joomla 2.5

Question

I need to install paytm plugin in my Joomla project. But when I try to install it throws an error like JFolder::create: Could not create directory Warning: Failed to move file! .

It is a live site, so I'm not sure what is happening.

Recently this site moved from one server to another, and I checked the tmp_path in Global configuration:
In the old server it is set to '/var/www/vhosts/example.com/httpdocs//tmp' and
in our new server it is set to /var/www/vhosts/test.example.com/public_html//tmp

Is there any mistake in tmp_path ?

Answer 1

I found the solution. Change tmp_path and log_path to

public $log_path = './logs';
public $tmp_path = './tmp';

in cofiguration.php file