Unable to record SAP BPC with loadrunner or fiddler

Question

I have an issue while recording SAP BPC10 accessing with Netweaver with loadrunner 12.55. while recording, the event count is getting increased and I am able to navigate through application (excel sheet) but once the recording is stopped nothing is getting generated. similar issue with fiddler as well, it is not capturing any traffic. please let me know if anyone has faced this issue and how it got resolved. Thanks in advance.

I tried changing proxy settings and also there is no firewall placed in between my machine and server. I have followed sap document as well( https://www.sap.com/documents/2015/08/008b8186-547c-0010-82c7-eda71af511fa.html )

Answer 1

Record Winsock, see if you receive anything. If so, but not using Fiddler or an HTTP Virtual User, then you simply need to record a different protocol or use a different generation path, such as a Citrix/RDP/GUI virtual user to run excel.

Alternate path, grab Wireshark/Ethereal to take a look at the protocols expressed between your Excel add in and the next upstream architectural component for insight into how you should be developing your test code.