WSO2 API Manager Publisher URL Issue

Question

Experts,

I have installed WS02 API Manager(3.2.0) and changed the hostname in the file deployment.toml and then onto the carbon console added the correct callback URL as per the hostname however I keep getting the error when I access the publisher URL . Surprisingly the same set of changes are working when I access the devportal URL

Here are the contents of the log file:

xxxx - - [16/Feb/2021:08:28:48 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:48 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:48 +0400] GET /publisher/error-pages?code=500 HTTP/1.1 200 2038 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.004 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/css/main.css HTTP/1.1 200 1683 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/css/draftjs.css HTTP/1.1 200 2643 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/conf/userThemes.js HTTP/1.1 200 937 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/fonts/iconfont/material-icons.css HTTP/1.1 200 970 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/fonts/iconfont/MaterialIcons.js HTTP/1.1 200 6703 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/conf/porta lSettings.js HTTP/1.1 200 768 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:49 +0400] - 400 - - - 0.000 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/services/settings/settings.js HTTP/1.1 200 402 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.002 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/dist/swaggerWorkerInit.18fbf6bebb6bb1bb3020.bundle.js HTTP/1.1 200 1266 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.002 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/dist/index.c9617fd7c1348411eb00.bundle.js HTTP/1.1 200 140960 https://server.domain:9443/publisher/error-pages?code=50 0 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.029 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/dist/f4bce6a70645d2fa8334.worker.js HTTP/1.1 200 106523 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.016 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /publisher/site/public/images/favicon.ico HTTP/1.1 200 162098 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.002 xxxx - - [16/Feb/2021:08:28:49 +0400] GET /api/am/publisher/v1/swagger.yaml HTTP/1.1 200 44285 https://server.domain:9443/publisher/site/public/dist/f4bce6a70645d2fa8334.worker.js Mozilla/5.0 (Windows NT 10.0; WOW64) Appl eWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.011 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher HTTP/1.1 302 - - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.000 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/ HTTP/1.1 200 2038 - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.002 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher HTTP/1.1 302 - - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.000 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/ HTTP/1.1 200 2038 - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.002 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/conf/userThemes.js HTTP/1.1 200 937 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/p ublic/css/main.css HTTP/1.1 200 1683 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/css/draftjs.css HTTP/1.1 200 2643 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/fonts/iconfont/MaterialIcons.js HTTP/1.1 200 6703 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/conf/portalSettings.js HTTP/1.1 200 768 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [1 6/Feb/2021:08:28:52 +0400] GET /publisher/services/settings/settings.js HTTP/1.1 200 402 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/dist/swaggerWorkerInit.18fbf6bebb6bb1bb3020.bundle.js HTTP/1.1 200 1266 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.000 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/fonts/iconfont/material-icons.css HTTP/1.1 200 970 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/dist/index.c9617fd7c1348411eb00.bundle.js HTTP/1.1 200 140960 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, lik e Gecko) Chrome/88.0.4324.146 Safari/537.36 0.021 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/css/main.css HTTP/1.1 200 1683 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/css/draftjs.css HTTP/1.1 200 2643 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/site/public/fonts/iconfont/material-icons.css HTTP/1.1 200 970 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/services/settings/settings.js HTTP/1.1 200 402 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safa ri/537.36 0.001 127.0.0.1 - - [16/Feb/2021:08:28:52 +0400] GET /api/am/publisher/v1/settings HTTP/1.1 200 951 - Jakarta Commons-HttpClient/3.1 0.102 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /publisher/services/auth/login HTTP/1.1 302 - https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.207 xxxx - - [16/Feb/2021:08:28:52 +0400] GET /oauth2/authorize?response_type=code&client_id=lRyZkvkn6xjJPKNHEHV2rzbbxMoa&scope=apim:api_create%20apim:api_delete%20apim:api_import_export%20apim:api_product_import_export%20apim:api_publish%20apim:api_view%20apim:app_import_export%20apim:client_certificates_add%20apim:client_certificates_update%20apim:client_certificates_view%20apim:document_create%20apim:document_manage%20apim:ep_certificates_add%20apim:ep_certificates_update%20apim:ep_certificates_view%20apim:external_services_discover%20apim:mediation_policy_create%20apim:mediation_policy_manage%20apim:mediation_policy_view%20apim:pub_alert_manage%20apim:publisher_settings%20apim:shared_scope_manage%20apim:subscription_block%20apim:subscription_view%20apim:threat_protection_policy_create%20apim:threat_protection_policy_manage%20openid&state=/&redirect_uri=https://server.domain:9443/publisher/services/au th/callback/login HTTP/1.1 302 - https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.030 127.0.0.1 - - [16/Feb/2021:08:28:53 +0400] POST /oauth2/token HTTP/1.1 401 78 - Jakarta Commons-HttpClient/3.1 0.002 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /publisher/services/auth/callback/login?code=8da1910e-8d9c-34c7-9dd5-85b4b71376e9&state=%2F&session_state=a63045fa9041b368c460f72a1426c0beebd9279e7786b7f1da6b6c2751400fa6.zaj0baWyy-_bDDlfAF8kig HTTP/1.1 302 - https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.012 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /publisher/error-pages?code=500 HTTP/1.1 200 2038 https://server.domain:9443/publisher/ Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /publisher/site/public/fonts/iconfont/mater ial-icons.css HTTP/1.1 200 970 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.001 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /publisher/services/settings/settings.js HTTP/1.1 200 402 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.003 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /publisher/site/public/dist/f4bce6a70645d2fa8334.worker.js HTTP/1.1 200 106523 https://server.domain:9443/publisher/error-pages?code=500 Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.017 xxxx - - [16/Feb/2021:08:28:53 +0400] GET /api/am/publisher/v1/swagger.yaml HTTP/1.1 200 44285 https://server.domain:9443/publisher/site/public/dist/f4bce6a70645d2fa8334.worker.js Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWeb Kit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36 0.010

Answer 1

When updating the callback URLs follow the documentation[1] and make sure you have updated it correctly

[1] https://apim.docs.wso2.com/en/latest/troubleshooting/troubleshooting-invalid-callback-error/