I'm using Twilio Conversations for a chat service in my project. Currently, we have only normal 1-to-1 chat which is handled using frontend SDKs. It's working properly. My new requirement is something like WhatsApp broadcast: the sender can send messages to multiple participants, but on the receiver's side, it should be a normal chat message. Is it possible to implement using Twilio? How can I implement this?
Twilio developer evangelist here.
You can definitely do this with Twilio Conversations ! Here's a way to do it using the Twilio CodeExchange .
Here's the JS version of that CodeExchange app on GitHub as well.
Edit: A Messaging PM says that Conversations is not the right product for notifications/bulk messaging. They're positioning Conversations and its features for bi-directional/conversational messaging and Messaging for transactional messaging (notifications, bulk messaging, verifications, etc.)
What they've seen people do in the past:
Let me know if this helps at all!
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