My android app is getting device not supported when trying to download with tablet

Question

I have an android app on the market called D Bitly and I have a tablet user trying to download it and is getting "device not supported". I have double checked the market settings and it says that all devices are supported.

I have done a quick google search and I am not coming up with anything.

It requires 2 permissions:

android.permission.INTERNET
android.permission.ACCESS_NETWORK_STATE

and is for android 2.2 and up.

Any help would greatly be appreciated!

Edit: for those of you looking for an exact answer. The problem was being caused by copy protection. I have implemented the licensing service and removed the copy protection and all seems to be okay. Not exactly sure why copy protection doesn't play nicely with tablets or newer OS...

Answer 1

Your app is available for download for the XOOM and Galaxy Tab, so it's not a tablet-specific issue.

It's possible that the user in question has a modded ROM or something, perhaps causing some confusion with the Market servers. Beyond that, it may just be something peculiar with that Dell model.