如何克服 Windows 10 上的 kinect sdk 2 安装失败

Question

Windows 10 笔记本电脑在 Kinect SDK v2 安装期间出现故障。 当操作系统为 Windows 8 或 8.1 时，SDK 以前在这台机器上工作。 我已经升级到 Windows 10，但无法重新安装 Kinect SDK 2（在此期间已卸载）。

关于 Windows 8.1 笔记本电脑也有类似的问题，但除了 OP 本人之外，对该帖子没有真正的答案，他说他反复重试了 25 次，最后神奇地成功了。 我不知道这是否完全相同的问题。

安装过程结束时的错误消息只是将我指向我无法修复的日志文件。 当以前的安装在具有早期版本操作系统的同一台机器上运行良好时，是否有任何系统的方法来克服 Windows 10 上 Kinect SDK 2 的安装错误？

日志文件：

 [202C:07C4][2016-03-13T19:34:44]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: E:\Brekel Installers\BrekelPro PointCloud v2\KinectSDK-v2.0_1409-Setup.exe, cmdline: ''
 [202C:07C4][2016-03-13T19:34:44]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444.log'
 [202C:07C4][2016-03-13T19:34:44]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\Brekel Installers\Brekel Pro PointCloud v2\KinectSDK-v2.0_1409-Setup.exe'
 [202C:07C4][2016-03-13T19:34:44]i000: Setting string variable 'WixBundleName' to value 'Kinect for Windows SDK v2.0_1409'
 [202C:07C4][2016-03-13T19:34:44]i000: Loading managed bootstrapper application.
 [202C:07C4][2016-03-13T19:34:44]i000: Creating BA thread to run asynchronously.
 [202C:07C4][2016-03-13T19:34:44]i100: Detect begin, 5 packages
 [202C:07C4][2016-03-13T19:34:44]i000: Setting string variable 'VCRTx64Installed' to value '1'
 [202C:07C4][2016-03-13T19:34:44]i000: Setting string variable 'VCRTx86Installed' to value '1'
 [202C:07C4][2016-03-13T19:34:44]i052: Condition 'VCRTx86Installed' evaluates to true.
 [202C:07C4][2016-03-13T19:34:44]i052: Condition 'VCRTx64Installed' evaluates to true.
 [202C:07C4][2016-03-13T19:34:44]i101: Detected package: VCRTx86, state: Present, cached: None
 [202C:07C4][2016-03-13T19:34:44]i101: Detected package: VCRTx64, state: Present, cached: None
 [202C:07C4][2016-03-13T19:34:44]i101: Detected package: x64Runtime, state: Absent, cached: None
 [202C:07C4][2016-03-13T19:34:44]i101: Detected package: x64SDK, state: Absent, cached: None
 [202C:07C4][2016-03-13T19:34:44]i101: Detected package: x64Drivers, state: Absent, cached: None
 [202C:07C4][2016-03-13T19:34:44]i199: Detect complete, result: 0x0
 [202C:07C4][2016-03-13T19:34:48]i200: Plan begin, 5 packages, action: Install
 [202C:07C4][2016-03-13T19:34:48]w321: Skipping dependency registration on package with no dependency providers: VCRTx86
 [202C:07C4][2016-03-13T19:34:48]i052: Condition 'VersionNT64' evaluates to true.
 [202C:07C4][2016-03-13T19:34:48]w321: Skipping dependency registration on package with no dependency providers: VCRTx64
 [202C:07C4][2016-03-13T19:34:48]i052: Condition 'VersionNT64' evaluates to true.
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleRollbackLog_x64Runtime' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_0_x64Runtime_rollback.log'
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleLog_x64Runtime' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_0_x64Runtime.log'
 [202C:07C4][2016-03-13T19:34:48]i052: Condition 'VersionNT64' evaluates to true.
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleRollbackLog_x64SDK' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_1_x64SDK_rollback.log'
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleLog_x64SDK' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_1_x64SDK.log'
 [202C:07C4][2016-03-13T19:34:48]i052: Condition 'VersionNT64' evaluates to true.
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleRollbackLog_x64Drivers' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_2_x64Drivers_rollback.log'
 [202C:07C4][2016-03-13T19:34:48]i000: Setting string variable 'WixBundleLog_x64Drivers' to value 'C:\Users\ROBBAE~1\AppData\Local\Temp\Kinect_for_Windows_SDK_v2.0_1409_20160313193444_2_x64Drivers.log'
 [202C:07C4][2016-03-13T19:34:48]i201: Planned package: VCRTx86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
 [202C:07C4][2016-03-13T19:34:48]i201: Planned package: VCRTx64, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
 [202C:07C4][2016-03-13T19:34:48]i201: Planned package: x64Runtime, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
 [202C:07C4][2016-03-13T19:34:48]i201: Planned package: x64SDK, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
 [202C:07C4][2016-03-13T19:34:48]i201: Planned package: x64Drivers, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: Register
 [202C:07C4][2016-03-13T19:35:03]i299: Plan complete, result: 0x0
 [202C:07C4][2016-03-13T19:35:03]i300: Apply begin
 [28F4:28EC][2016-03-13T19:35:58]i360: Creating a system restore point.
 [28F4:28EC][2016-03-13T19:35:58]i361: Created a system restore point.
 [28F4:28EC][2016-03-13T19:35:58]i000: Caching bundle from: 'C:\Users\ROBBAE~1\AppData\Local\Temp\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\.be\KinectSDK-v2.0_1409-Setup.exe' to: 'C:\ProgramData\Package Cache\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\KinectSDK-v2.0_1409-Setup.exe'
 [28F4:28EC][2016-03-13T19:35:58]i320: Registering bundle dependency provider: {2f7f3dc4-de9a-4605-821f-b686f26392d8}, version: 2.0.1410.19000
 [28F4:10D8][2016-03-13T19:35:59]i305: Verified acquired payload: x64Runtime at path: C:\ProgramData\Package Cache\.unverified\x64Runtime, moving to: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi.
 [28F4:10D8][2016-03-13T19:36:05]e000: Error 0x80070057: Failed to move verified file to complete payload path: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi
 [28F4:10D8][2016-03-13T19:36:05]e000: Error 0x80070057: Failed to cache payload: x64Runtime
 [202C:2178][2016-03-13T19:36:05]e314: Failed to cache payload: x64Runtime from working path: C:\Users\ROBBAE~1\AppData\Local\Temp\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\x64Runtime, error: 0x80070057.
 [202C:2178][2016-03-13T19:36:05]e349: Application requested retry of payload: x64Runtime, encountered error: 0x80070057. Retrying...
 [28F4:10D8][2016-03-13T19:36:05]i305: Verified acquired payload: x64Runtime at path: C:\ProgramData\Package Cache\.unverified\x64Runtime, moving to: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi.
 [28F4:10D8][2016-03-13T19:36:12]e000: Error 0x80070057: Failed to move verified file to complete payload path: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi
 [28F4:10D8][2016-03-13T19:36:12]e000: Error 0x80070057: Failed to cache payload: x64Runtime
 [202C:2178][2016-03-13T19:36:12]e314: Failed to cache payload: x64Runtime from working path: C:\Users\ROBBAE~1\AppData\Local\Temp\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\x64Runtime, error: 0x80070057.
 [202C:2178][2016-03-13T19:36:12]e349: Application requested retry of payload: x64Runtime, encountered error: 0x80070057. Retrying...
 [28F4:10D8][2016-03-13T19:36:12]i305: Verified acquired payload: x64Runtime at path: C:\ProgramData\Package Cache\.unverified\x64Runtime, moving to: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi.
 [28F4:10D8][2016-03-13T19:36:18]e000: Error 0x80070057: Failed to move verified file to complete payload path: C:\ProgramData\Package Cache\{5045CFA2-C173-4678-82AD-02BFD77ED26A}v2.0.1410.18000\KinectRuntime-x64.msi
 [28F4:10D8][2016-03-13T19:36:18]e000: Error 0x80070057: Failed to cache payload: x64Runtime
 [202C:2178][2016-03-13T19:36:18]e314: Failed to cache payload: x64Runtime from working path: C:\Users\ROBBAE~1\AppData\Local\Temp\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\x64Runtime, error: 0x80070057.
 [202C:07C4][2016-03-13T19:36:18]e000: Error 0x80070057: Failed while caching, aborting execution.
 [28F4:28EC][2016-03-13T19:36:18]i330: Removed bundle dependency provider: {2f7f3dc4-de9a-4605-821f-b686f26392d8}
 [28F4:28EC][2016-03-13T19:36:18]i352: Removing cached bundle: {2f7f3dc4-de9a-4605-821f-b686f26392d8}, from path: C:\ProgramData\Package Cache\{2f7f3dc4-de9a-4605-821f-b686f26392d8}\
 [202C:07C4][2016-03-13T19:36:21]i399: Apply complete, result: 0x80070057, restart: None, ba requested restart:  No

Answer 1

最终对我有用的是删除程序缓存文件夹 ['C:\\ProgramData\\Package Cache']。 请注意，C:/ProgramData 是一个隐藏文件夹。

我尝试了从管理命令控制台 (cmd) 运行sfc /scannow的建议，但它对我不起作用。

Answer 2

问题可能出在显卡上。 确保您已启用图形卡作为主要视频输出。 我遇到了同样的问题，当我尝试使用图形时，它起作用了。