403 Error For Web Service Call

Question

I am using a 3rd-party tool that runs as a Microsoft Service on a Windows Server 2008 R2 machine. The machine is using a Dell SonicWall firewall. The tool has defined ports that it is listening on of which I have opened one. Using an external web tool that port is listed as open. The service has been installed and shows as running when I run services.msc.

Everything runs great on my local machine. However, when I try to query the service I get a 403 error. The following is what the query URL looks like:

https://{siteUrl}:{portNumber}/scanservice/v2/getstatus?method=jQuery111106758983342442662_1428439579840&_=1428439579841

This is an AJAX GET request coming from an ASP.NET MVC application.

The code attempts to find an open port by querying 3 ports that are the https ports for the service. The first two are ports that I have not opened on the machine. These queries time out which is what I would expect. The last port is the one I have opened on the server. I immediately get a 403 error.

Is there somewhere where I need to expressly allow that service, not just the port?

Answer 1

在这种情况下，您的公共IP没有在Web服务托管服务器上列入白名单。