We are trying to download something from GE that uses Java to download when logging into the site. This is a windows 7 Professional PC. I have other computers that are able to do this successfully. Here is my order of operations:
Log into the site and select the file I want to download
Click download
It takes me to the page that says it will start in a few seconds but nothing happens. It is supposed to have a box that asks for Java to run.
I have reinstalled Java fresh and still nothing. Tried with multiple user accounts. Added the site to the list of exceptions in the firewalls and Java configuration. I have tried an earlier version of Java. This happens in Mozilla, Chrome and IE. I have made sure that the Java plugin shows up and is enabled. I just cant think of what I am missing. And since we are a contractor GE is not going to help us. Can anyone here think of anything?
Are you sure you have the Java plugin enabled? eg in Firefox, go to Settings, Plugins, and change Java Platform SE8 'Next Generation Java Plugin' to 'always activate'?
This sounds similar to the issues I had with Cisco WebVPN, Java-style. Once you have Java installed correctly and set as a plugin for any of the browsers you would like to use, see below.
Before you even start looking at browsers - if you think it is already set up correctly
See below for any specific things that can be modified in the browser.
Chrome 43 is the more complicated browser to set up. They have a dedicated page with instructions.
How do I use Java with the Google Chrome browser?
Firefox 38 will prompt you.
In Internet Explorer 11 , it's under Internet Options->Security . I recommend adding the hostname the applet is on as a Trusted Site (Select Trusted Sites and click the Sites button, then add the first part of the url). Click the Custom level button and make sure that Scripting of Java applets is not disabled.
If you still have problems with the applet:
I ended up fixing the issue. I had to allow their UK site on the list for Java and enable the SSL 2.0 for HTTP in Java config as well
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