How to fix error where "OPEN" is used in SQL query?

Question

While running this query for open it's not working and showing incorrect use of open.

SELECT CAPABILITY, NEW,Open,FIXED,BLOCKED,REJECTED,DEFERRED,REOPEN,RETEST,COALESCE(BLOCKED,0)+ COALESCE(REJECTED,0)+COALESCE(NEW,0)+COALESCE('Open',0)+COALESCE(DEFERRED,0)+COALESCE(REOPEN,0)+COALESCE(FIXED,0)+COALESCE(RETEST,0) AS "Total"
FROM
(SELECT CAPABILITY, MAX(NEW) AS NEW,MAX(Open) AS Open, MAX(FIXED) AS FIXED, MAX(BLOCKED) AS BLOCKED,
MAX(REOPEN) AS REOPEN, MAX(REJECTED) AS REJECTED ,MAX(DEFERRED) AS DEFERRED,MAX(RETEST)AS RETEST
FROM(SELECT DISTINCT CASE WHEN CAPABILITY IS NULL THEN 'Unknown' ELSE CAPABILITY END AS CAPABILITY,
  CASE When Status ='New' Then CNT ELSE 0 END AS NEW,
  CASE When Status ='Open' Then CNT ELSE 0 END AS Open,
  CASE When Status ='Fixed' Then CNT ELSE 0 END AS FIXED,
  CASE When Status ='Blocked'Then CNT ELSE 0 END AS BLOCKED,
  CASE When Status ='Rejected' Then CNT ELSE 0 END AS REJECTED,
  CASE When Status ='Deferred' Then CNT ELSE 0 END AS DEFERRED,
  CASE When Status ='Reopen' Then CNT ELSE 0 END AS REOPEN,
  CASE When Status ='Re-Test' Then CNT ELSE 0 END AS RETEST
FROM  (SELECT  BUG.BG_USER_60 AS CAPABILITY, BUG.BG_STATUS AS Status, Count( BUG.BG_BUG_ID ) AS CNT FROM BUG
       WHERE
(BUG.BG_SEVERITY='2-High' OR BUG.BG_SEVERITY='1-Urgent') AND ( BUG.BG_USER_65='Data Integration' OR BUG.BG_USER_65='Configurable Reporting'OR  BUG.BG_USER_65='Contact Center' OR BUG.BG_USER_65='Strategic Information Delivery'OR  BUG.BG_USER_65='Tech Strategy'OR BUG.BG_USER_65='Web Portals' OR BUG.BG_USER_65='Workflow and Imaging'OR  BUG.BG_USER_65='RS DC Core'  )
GROUP BY BUG.BG_USER_60, BUG.BG_STATUS ) AS YNT ) AS GNS GROUP BY CAPABILITY) AS TBN

Answer 1

'Try This...

SELECT 
CAPABILITY,NEW,[Open],FIXED,BLOCKED,REJECTED,DEFERRED,REOPEN,RETEST,
COALESCE(BLOCKED,0) + COALESCE(REJECTED,0) + COALESCE(NEW,0) + COALESCE([Open],0) + 
COALESCE(DEFERRED,0) + COALESCE(REOPEN,0) + COALESCE(FIXED,0) + COALESCE(RETEST,0)AS "Total"

FROM

(SELECT CAPABILITY, MAX(NEW)AS "NEW", MAX([Open])AS "Open", MAX(FIXED)AS "FIXED", MAX(BLOCKED)AS "BLOCKED",
MAX(REOPEN)AS "REOPEN", MAX(REJECTED)AS "REJECTED" , MAX(DEFERRED)AS "DEFERRED", MAX(RETEST)AS "RETEST"

FROM

(SELECT DISTINCT 
  CASE WHEN CAPABILITY IS NULL THEN 'Unknown' ELSE 'CAPABILITY' END AS "CAPABILITY",
  CASE WHEN Status ='New' THEN CNT ELSE 0 END AS "NEW",
  CASE WHEN Status ='Open' THEN CNT ELSE 0 END AS "Open",
  CASE WHEN Status ='Fixed' THEN CNT ELSE 0 END AS "FIXED",
  CASE WHEN Status ='Blocked'THEN CNT ELSE 0 END AS "BLOCKED",
  CASE WHEN Status ='Rejected' THEN CNT ELSE 0 END AS "REJECTED",
  CASE WHEN Status ='Deferred' THEN CNT ELSE 0 END AS "DEFERRED",
  CASE WHEN Status ='Reopen' THEN CNT ELSE 0 END AS "REOPEN",
  CASE WHEN Status ='Re-Test' THEN CNT ELSE 0 END AS "RETEST"

FROM

(SELECT BUG.BG_USER_60 AS "CAPABILITY", BUG.BG_STATUS AS "Status", Count(BUG.BG_BUG_ID)AS "CNT"
 FROM BUG
 WHERE
(BUG.BG_SEVERITY ='2-High' OR BUG.BG_SEVERITY ='1-Urgent') AND ( BUG.BG_USER_65 ='Data Integration' 
OR BUG.BG_USER_65 IN ('Configurable Reporting','Contact Center','Strategic Information Delivery','Tech Strategy','Web Portals'
,'Workflow and Imaging','RS DC Core')

GROUP BY BUG.BG_USER_60, BUG.BG_STATUS)AS "YNT")AS "GNS" GROUP BY CAPABILITY)AS "TBN"