Error while starting AX 2012 R3 service

Question

I have installed a fresh instance of AX 2012 R3 on my system. When I try to start the service on my machine i get the following error:

Note: When I try to start the service through Local system it works. But I want to start it through the account NT Authority/Network Service. Any suggestions?

Another anomaly is that when i try to install DIXF it gives me the following error: "Verify that you have enough privileges to start the service"

Answer 1

It sounds like you've narrowed the issue down yourself. Do you need to have it running as the network service account? Run it as your user or another user with access to SQL.

I'd say that it's a permissions issue to SQL and/or file permissions on the machine the AOS resides on.

https://technet.microsoft.com/en-us/library/dd362055.aspx

Answer 2

Debugging a crashing AOS server is not a simple task.

As I see from your Event Log you are running build number 6.3.164.0 which is the RTM build of 2012 R3. Many hotfixes have been released since and there is a good chance your problem goes away with just installing the latest kernel build. See Overview of Microsoft Dynamics AX build numbers for links to more recent builds.
Running a newer kernel with an older application build is supported, but since it's a fresh instance I'd update the application too.

If you would have a go at debugging this yourself you could try to get a memory dump to analyze with windbg. Refer to this article So your AOS crashed, is hanging, or you just want to see what it's doing .
Unfortunately my results with that approach have been mixed. Unfortunately we don't have access to all debugging symbols we need, and in this case, since it crashes immediately on startup I don't know what to expect.

Your third and last option is to open a support ticket with Microsoft and provide them with memory dumps, but their suggestion will be to update to a more recent build anyway.