Synchronise CRM users with AD

Question

When you create a new user through the UI, it will retrieve all details from Active Directory once you've entered a user name (job title, phone, email etc..) which is great but it only seems to work when the user name is changed in the UI.

I'm importing >100 users into a new CRM system, how can I trigger this synchronisation across all of them in bulk? Without browsing through 100 user records and making minor tweaks to the user name field.

Answer 1

The following command line tool can be used for updating all out of sync users with the newest data from Active Directory: Update CRM 2011 Users From AD Tool

It is not clear if the tool would also work for CRM 2015.

Answer 2

You could make a program that reads all CRM users and then do a search in the AD to see what has been changed to update the CRM. I have written a service that does that once when a customer wanted to have a synch with the AD, that ran once every six hours or so.