Can't connect to Amazon AWS EC2 with Hansoft Client

Question

I'm trying to connect to my Hansoft server on my AWS server that is running Windows Server.

I've tried opening all inbound traffic to test, but that hasn't worked. I'm able to ping the server so it's there.

Hansoft servers use default port 50256.

What else could I try?

Launch-wizard-1 security group settings below.

Inbound Security rules:

• All Traffic, All protocols, All port range, Source 0.0.0.0/0
• RDP, TCP Protocol, Port range 3389, Source 0.0.0.0/0
• All ICMP, All protocols, Port range N/A, Source 0.0.0.0/0

Outbound Security rules:

• All Traffic, All protocols, All port range, Source 0.0.0.0/0

Answer 1

Try the following:

Are you sure 100% the service is running?

While logged into the instance, can you 'telnet localhost 50256' and get a connection? Have you tested it locally and confirms it works?

Disable your local firewall and anti-virus.

Have you checked the local Windows Firewall on that server? That will block you in some configurations, so you need to check that. You may need a new inbound rule there.