Power BI issues with Incapsula

Question

I'm trying to get data->web to a service that uses Incapsula for DDOS and I'm getting the error:

DataSource.Error: The server committed a protocol violation. Section=ResponseHeader Detail=CR must be followed by LF

There was a workaround posted here: Power BI (Power Query) Web request results in "CR must be followed by LF" Error

But that workaround won't work for me, as the data that is returned is not a Web.Page (rather it's JSON) and therefore the Web.Page function will return a message that the results don't look like a Web.page.

Query looks like this:

= Json.Document(Web.Contents("url", [Headers=[Authorization="Basic {encoded value}", #"X-Forte-Auth-Organization-Id"="{org_id}"]])) 

and will actually work when I use the query validator, but when I exit out to use I get the error shown above.

If I do this:

=Json.Document(Web.Page(Web.Contents(url, [Headers=[Authorization="Basic {encoded value}", #"X-Forte-Auth-Organization-Id"="{org_id}"]])))

then I get this error:

DataFormat.Error: The resource at 'url' cannot be retrieved using Web.Page. It doesn't appear to be a web page.

Stack overflow wouldn't let me post the actual urls because I don't have enough reputation.

Any assistance is greatly appreciated.

Answer 1

[Disclaimer: I work for Incapsula]

I recommend contacting Incapsula support at support[at]incapsula.com

They can help you with this, but are unable to post the response publically.