Phonegap app stuck on splash screen for Apple reviewers

Question

I've published around a couple dozen apps to the Apple App Store over the last couple of years with no problems whatsoever. Recently, an app just got rejected due to

"We discovered one or more bugs in your app when reviewed on iPhone and iPad running iOS 10.3.2 on Wi-Fi connected to an IPv6 network. We were not able to fully load your app content after launch. Please see attached screenshots for details.".

The attached screenshots were just the splash screen of the app. So it seems the app is getting stuck on the splash screen for the reviewers.

I tested the same binary (using TestFlight) on my iPhone running the same version of iOS they were using and it worked successfully. However, I was testing on an ipv4 network. I find it hard to believe that them testing on an ipv6 network would cause the PhoneGap app to hang on the splash screen. Especially considering this has never happened before.

Is it possible this was just some anomaly when Apple happened to test this app? Or has anyone else even encountered something like this where they were unable to reproduce what the reviewers were seeing?

Answer 1

在我们回复他们并声明我们遵循https://developer.apple.com/library/content/documentation/NetworkingInternetWeb/Conceptual/NetworkingOverview/UnderstandingandPreparingforIPv6Transition/UnderstandingandPreparingforIPv6Transition.html后，Apple批准了该应用程序，但无济于事，并且该错误很可能是由于他们的测试环境中的某些东西。