Unable to create WhatsApp account from Facebook Business Manager

Question

i want to integrate Whatsapp Business API from facebook business manager.

As per the steps to create WhatsApp account, given in blog ( https://www.facebook.com/business/help/2087193751603668?id=2129163877102343 )

Steps done by me:

• First i was created Facebook Business Manager account.
• Then i was completed business verification in Business Manager.
• As per above blog, after business verification "Whatsapp Account" option will enabled for me.like this image. ( Whatsapp accounts option is enable (option show) )
• Here my business verification verified successfully.but after successfully verification i cant able to show "Whatsapp Accounts" option .like this image ( Whatsapp accounts option is not show )

However, I don't see link of "WhatsApp Accounts" in "Accounts" section though my business is verified here. I don't how to proceed ahead without "WhatsApp Accounts" link.

Please guide us for further steps for creating "WhatsApp Accounts" and get the certificate.

Answer 1

I also faced the same problem, this is how I solved it:

1. Goto your business verification detail & you will see the business phones numbers.

2. You just create a whatsapp business account from the business phone no. (Currently your business phone no. is not registered with whatsapp business account)

After that you create the whatsapp bussiness acc. from the business phone no. you will see the whatapp account option in Account section in business settings.

Answer 2

Can you see now WhatsApp Account under your business setting? We also facing same issue our company verified before 2 months back but till yet WhatsApp Account is not appearing to register the Phone number.

Please share us if it has been resolved?