Report works in Crystal Reports, but not through our EHR
Question
When trying to run this report out of our EHR, we are getting this error code. It seems to not find the table, but I know it is there and verified everything through Crystal Reports and DBeaver. We have the report setup as a subreport for just the list of medications, but users cannot run it from the EHR. I double checked their ODBC drivers, and they are able to run other reports. Just not this one. Any ideas?
2 answers
solution1
0 2021-02-18 21:23:13
Check permissions on that table.
If that was not the issue, open the report in Crystal Designer and use the menu options of Database , Verify Database... to ensure the report is in sync with the database.
solution2
0 2021-02-19 15:15:42
Ask one of the other users to log in to your machine and test.
If they can still connect, the problem is with your permissions.
If they can't, the problem is with connectivity setup on your machine (database driver, ODBC DSN, etc.)
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