Azure database for MySQL resource is not appearing in resource list in azure portal even when the application using it is working fine

Question

I have a azure database for MySQL, it was created last month. Application using it is working fine but when I logged into Azure Portal to add some firewall rules I can't see the db on the resource list. It appears in billing section to show the cost but nowhere else and I am unable to add.network firewall rules.

Answer 1

Did you create this database or did someone else create it for you?

There are a couple of things it could be:

1. You might not have permissions on the Azure Database for MySQL resource itself, so you can't see it
2. You might have a filter on your list view; where exactly are you looking for the resource? Is it from the 'Azure Database for MySQL Servers' blade? Or the 'All Resources' blade?
3. Are you in the correct subscription? I assume so, as you say you can see it in the cost view, but worth double checking.

Those are a few things that come to mind as to why you can't see it, but don't really have enough detail to give a definitive answer.

Answer 2

I raised a support ticket with Microsoft Azure Team and they resolved it for me. Posting below a response from one of the team members:

We just fixed the issue, please try to browse Azure Portal you should be able to see the server.

This is a known issue due to a issue in the layer of communication with ARM, and the server disappear but will be available for connection.

Please verify and let me know if you need any further assistance from our side.

Looking forward to hearing from you.

Thank you!