SQL Server 2016 Reporting Services says I don't have permission to view local reporting server

Question

The company requires we use SQL Server 2016 Reporting Services to generate reports. I attempted to restore a database from a backup, but have encountered permission errors when I go to the web portal URL.

I found some advice online about making sure I had the right permissions enabled, however despite making the http web portal url trusted, a domain account with sysadmin permissions, and running the browser as administrator I still encounter the same error - see images for what I'm dealing with.

I'm simply flummoxed as to what my next step should be.

web service

web portal

I've tried adding the permissions within SSMS and adding my domain account to the sysadmin level, but it hasn't changed anything. I think I must be missing some key setting or misunderstanding where I need to enable a permission.

Answer 1

It turned out to be some error in the registry, we did a full clean and reinstall and it worked.