Users getting redirected to ios app when deep linking is turned off

Question

Deep linking is turned off for our app

But when ios users click a link we posted on our facebook page to our page app ( https://apps.facebook.com/nakedwines/ ), they are redirected to the ios app instead of our competition page.

If an ios user enters the link manually into their browser, this works.

Is this a bug or is there something not set up right?

Answer 1

Your issue is that when mobile users try to access your app they're brought to the app store (when the app isn't installed) ? That's expected, if the app was installed it would be opened directly.

If you don't have an IOS app, remove the IOS details from the app settings and they'll be brought to your mobile web URL instead.

The Deep linking setting allows users who click posts from your app to be brought into the app with sufficient context to allow your app to display a specific piece of content. ie links to your app's content are passed through to the native app with the full URL, and your app can open that content directly.

For example, clicking a link to a spotify song on iOS opens the spotify app and plays that song, without deep linking it just opens spotify with no context.

Answer 2

I ended up creating a completely new facebook app for the competition page. This got round all of the issues. Facebook doesn't seem to play well if you have both a page app and ios/android apps under the same application.