Can not send email in SSRS

Question

I am getting the error:

Failure sending mail: The message could not be sent to the SMTP server. The transport error code was 0x800ccc69. The server response was 550 5.7.1 Client does not have permissions to send as this sender

I tried to change the SMTP settings in rpreportserver.config file, but didn't work.

Answer 1

I resolved the same problem on SQL server 2008 R2 as following

• rpreportserver.config file usually located in C:\\Program Files\\Microsoft SQL Server\\MSRS10_50.MSSQLSERVER\\Reporting Services\\ReportServer and search for

   <SMTPAuthenticate> </SMTPAuthenticate> 

  and change it to
  <SMTPAuthenticate>2</SMTPAuthenticate>

• Open the Reporting Services Configuration Manager and select Service Account then change the service account to a real account which you need to send the emails from, don't use the local system in our case.

• Restart the reporting service and try send emails.