"Remove Button" action on Netsuite Workflow

Question

I am trying perform a "remove button" action on Netsuite Workflow. The remove button is related ro the print button.

After adding the action to the workflow states that I intent to hide the print button for. I refreshed the worfklow. the action was not taken into consideration.

for visibility: this is an internal work workflow that I can not specify more information.

PS: I checked NS community for suitenaswers and done my homework on oracle community in vain.

Thanks in advance

Answer 1

Does your workflow have any conditions on it.

Have you checked that the record is going into the workflow?